It takes at least two months to repair a broken water source in rural areas of Uganda. This was revealed by a study conducted in 2012 by IRC Uganda in eight districts of Alebtong, Kitgum, Lira, Nwoya, Kabarole, Kamwenge, Kasese and Kyenjojo. The study was conducted to assess the performance of... Read more...
The success of the scheme begins with water users reporting faults by sending a text message to their area mechanic. Read more...
What if resources from all projects in a district were brought together? What if in addition to constructing water systems we also planned and financed for their operation and maintenance? A story about a fictitious district in the developing world, and what happened to its water supply.
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Vida Duti, leading the Triple-S project in Ghana, talks about the importance of monitoring water services to plan and direct investments. Triple-S Ghana has worked on functionality mapping using FLOW.
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Paul Nyeko Ogiramoi explains how water supply and sanitation boards at local sub-county level can make community management work.
Read more...Service Delivery Indicators (SDIs) are being developed in Uganda to supplement the national 11 golden indicators Read more...
New briefing note summarises discussions and lessons from some key events in 2013 on the potential of ICT to improve WASH monitoring and ultimately service delivery. Contributions by IRC, TetraTech, Akvo, and SeeSaw. Read more...
Dora depends on one community handpump. How are her satisfaction levels being measured, and what can we learn from them? Read more...
A series of training workshops have been organized by CWSA/Triple-S Project in the Sunyani West district in September, 2013. The training workshops were aimed at introducing participants to the use of a Short Messaging Service (SMS) for reporting the functionality of water facilities, facility... Read more...
The Triple-S Project in Ghana is undertaking a study on the possibility of adopting SMS technology to reduce water facility downtime. Read more...
Sub County Water and Sanitation Boards could help fix community management in Uganda – but only with support. Read more...
Martin Watsisi from Triple-S Uganda talks about the use of mobile phones to collect data at water point sources to alert district water officers and health assistants. Read more...
Water for People has helped Sagar and Patharpratima boost coverage and improve sustainability. Read more...
What are the key lessons on using ICT to improve water governance? New publication captures discussion from Stockholm World Water Week seminar. Read more...
Recent innovations in information technology have greatly improved the speed and accuracy in acquisition of data for improving service delivery in various fields including the WASH sector Read more...
This briefing note discusses the challenges and emerging issues such as affixing unique water source identifiers, unexpected costs and network... Read more...
Developing, testing and using Service Delivery Indicators in Burkina Faso. Read more...
Service delivery indicators and Monitoring to improve sustainability of rural water supply in Ghana Read more...