One of the key challenges facing the water and sanitation sector is the lack of coordination among stakeholders. This experiment identified and sought to address drivers and barriers towards a coordinated sector-wide approach for sustainable water services in Ghana. Read more...
One out of three rural water supply systems in developing countries doesn’t function at all or performs far below its promised level. How do you go from broken pumps and failing systems to reliable and lasting water services? Read more...
An introduction to ten building blocks to support sustainable service delivery. Read more...
A framework for monitoring sustainable water services has been developed and successfully tested in three districts in Ghana. The framework supports the transition from a focus on counting water systems to monitoring services provided and sustained and is now being scaled up to 8 of the country's... Read more...
Triple-S Uganda and the Ministry of Water and Environment reviewed and updated the District Implementation Manual (DIM)—a sector document that sets standards and guidelines for water sanitation and hygiene activities at decentralised level. Read more...
Triple-S (Sustainable Services at Scale) has led a process of learning and innovation to improve rural water service delivery in Ghana and Uganda. Each experiment has documented, results and recommendations shared with stakeholders in the two countries. In addition, the progress on the innovation... Read more...
In Ghana and Uganda, Triple-S has run a range of experiments to improve water service delivery. Taken together, these experiments were expected to contribute to the sustainability and quality of rural water services and to build sector capacity for future innovation and informed policy making. Read more...
This Triple-S experiment sought to improve the reliability of water services in Ghana through the application and testing of an SMS (short message service) module for reporting hand pump breakdowns, linking with Area Mechanics and spare parts outlets, and ordering and paying for spare parts. The... Read more...
This report presents results of the baseline assessment of the status of service levels, service providers and support functions, in East Gonja... Read more...
This policy brief evaluates the potential of hand pump mechanics associations to improve water facility functionality rates in rural Uganda. Read more...
This policy brief offers recommendations based on piloting of indicators to monitor water service delivery and performance in rural Uganda. Read more...
This policy briefing presents findings from an assessment of the predominant community management model for rural water services in Uganda. Read more...
This policy brief highlights lessons emerging from use of Sub-county Boards in Uganda to strengthen O&M for rural water supply facilities. Read more...
This policy brief presents findings from piloting of M4W, an initiative to enable users to report water facility faults by SMS, in Uganda. Read more...
In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox. Read more...
Report of the fifth in the series of WASH Sustainability Forums which was held on June 30th and July 1st at the RAI in Amsterdam, The Netherlands... Read more...
Ghana's new service monitoring framework provides important insights on underlying causes of water system failure. At WEDC, the framework and findings regarding handpump failure were discussed. Read more...